Privacy Policy

Soa101's Privacy Policy — Your Data, Our Responsibility

Protecting your personal information is our highest priority. Learn here in detail how soa101 collects, uses, and secures your data.

Last Updated: January 2026
Language: Bengali
Reading time: 7–9 minutes

1. Introduction

Soa101 (referred to as "we", "the platform", or "soa101") takes your privacy seriously. This Privacy Policy explains what information we collect when you use soa101, why we collect it, and how we keep it secure.

By registering or using soa101's services, you agree to this Privacy Policy. Your data is never sold to third parties — that is our core commitment.

Our Core Principles: Your personal information will be used solely for the purpose of providing our services. We believe in full transparency — no hidden terms.

This Privacy Policy applies to all services, websites, and mobile applications of soa101. If you have any questions or need clarification on any matter, please reach out to our support team.

2. What Information We Collect

Soa101 collects certain necessary information to operate its services effectively. The categories of information are explained below:

Identifying Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID Number (for KYC verification)
  • Current Address

Financial Information

  • Mobile Banking Number (Mobile Banking, Nagad, Rocket, Upay)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Session Data & Login Times
  • Cookies & Tracking Information

Gaming Activity Data

  • Game History & Results
  • Betting Patterns & Amounts
  • Time Spent on Platform
  • Preferred Game Category
Data Type Reason for Collection Mandatory?
Identifying Information Account Verification & KYC Yes
Mobile Banking Number Payment Processing Yes
IP & Device Information Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic
Cookies Experience Enhancement Optional

3. How We Collect Information

Soa101 collects information through various means. We always gather only the minimum information required.

Directly From You

You provide information directly when registering, completing KYC verification, contacting support, or making a deposit or withdrawal.

Automatically

When you use soa101, our servers automatically record technical information — such as your IP address, browser details, and your activity on the platform.

Via Third Parties

Limited information may be received through payment processing partners and identity verification agencies. This information is used solely for verification purposes.

Important: soa101 will never ask for your password, PIN, or full national ID number over the phone or by email. Any such request is fraudulent.

4. How Information Is Used

Soa101 uses the information it collects for the following purposes. Each purpose is clearly defined, and any unnecessary use is strictly prohibited.

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Legal Compliance: To comply with applicable laws and regulations and meet regulatory requirements.
  • Fraud Prevention: To detect suspicious activity and protect both the platform and its users.
  • Responsible Gaming: To monitor unusual gaming patterns and provide timely assistance.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To send you offers and bonus information where you have given your consent.
  • Customer Support: To resolve your complaints and queries promptly.
Warning: Your information is never sold to advertising agencies or used for unrelated purposes. We uphold this commitment without exception.

5. Information Sharing Policy

Soa101 only shares your personal information with third parties in limited, necessary circumstances.

May Be Shared With

  • Payment Processors: With mobile banking partners to process deposits and withdrawals.
  • KYC Provider: With authorized agencies for identity verification purposes.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Technology Infrastructure Providers: Those who assist in managing our servers and security infrastructure.

Never Shared With

  • Advertising agencies or data brokers.
  • Any third party without your consent.
  • Other gaming or betting platforms.
Contractual Obligations: We have strict confidentiality agreements with all third parties we work with. They may only use your information for the specified purpose.

6. Cookie Policy

Soa101 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Cookie Type

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is used — with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

7. Data Security Measures

Soa101 uses industry-leading technology to protect your data. Our security infrastructure is regularly updated and tested.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • AES-256 Database Encryption: Stored data is protected with the highest-grade encryption.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
  • 24/7 Security Monitoring: Monitoring suspicious activity in real time.
  • Regular Security Audits: Periodic audits conducted by independent third parties.
  • Data Backup: Regular backups to secure servers.
Your Responsibilities: Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi. Security is a shared responsibility.

8. Data Retention Period

Soa101 does not retain data beyond what is necessary. The retention periods for each type of information are listed below:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulations
Gaming Logs 3 Years Dispute Resolution
Support Contact 2 Years Quality Assurance
Cookie Data Up to 12 Months User Experience

Once the retention period expires, your data is securely deleted or anonymized.

9. Your Rights

As a soa101 user, you have important rights over your own data. We are committed to upholding each of these rights.

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You can submit a request to our support team to correct any inaccurate information.
  • Right to Erasure: You may request deletion of your data unless a legal obligation requires its retention.
  • Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a standard, portable format.
  • Right to Object: You may opt out of promotional communications at any time.

Contact our support team to exercise any of your rights. We aim to respond within 30 days.

10. Minor Protection

Soa101 strictly enforces an 18+ policy. We never knowingly collect information from minors.

If we become aware that a minor has registered, the account will be closed immediately and all associated data will be deleted.

To Parents: If your child has accidentally registered, please contact our support team immediately. We will act swiftly and permanently delete their information.

11. Policy Changes

Soa101 may update this Privacy Policy from time to time. For any significant changes, we will notify you at least 7 days in advance.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We recommend reviewing this page regularly.

Change Notifications: You will be notified of any significant changes via SMS to your registered mobile number and through pop-up notifications on the platform.

12. Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated Privacy Team.

Response Time
Within 24–72 Business Hours
Why Trust Us

Data Protection soa101's Commitment

Steps we have taken to protect your privacy

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — no one can intercept it in transit.

We Do Not Sell Your Data

Soa101 never sells your data to third parties. This is a core principle we are firmly committed to.

Minimal Data Collection

We only collect what is strictly necessary to provide our services — nothing more.

Licensed & Regulated

Soa101 is licensed by the relevant regulatory authority and complies with international privacy standards.

Instant Alerts

If any unusual activity is detected on your account, an instant SMS alert will be sent to you.

Transparent Policy

Our Privacy Policy is written in plain English — no complex legal language or hidden terms.

Your Rights

Over Your Data Your Control

Your rights as a soa101 user that are always in effect

Right to Access

Right to access all information we hold about you.

Right to Rectification

The right to have inaccurate information corrected.

Right to Erasure

Request to delete unnecessary data.

Right to Object

Right to opt out of promotional communications.

Portability

Right to download your data.

Right to Restriction

Right to restrict the processing of your data.

Get Started Safely

Join soa101 — Your Information Is Secure

Have you read our Privacy Policy? Your data is protected with the highest level of security — register now and enjoy a safe gaming experience on soa101.

soa101 Privacy Guarantee

  • Your Information Is Never Sold
  • 256-Bit SSL Encryption
  • 24/7 Security Monitoring
  • Licensed & Regulated Platform
  • Full Support in Bengali
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